Translation missing: en.general.accessibility.skip_to_content

FAQ

Questions

How does it feel to wear a 3d printed shoe?

Wearing our 3D-printed shoes feels like a revolutionary experience! They're designed to hug your feet like a second skin, providing a stretch sensation that's both comfortable and breathable. You'll feel maximum cushioning with every step, thanks to our custom-engineered printed midsoles that offer softness and support. Plus, each pair is precision-fitted to the shape of your feet, ensuring a personalized fit that gets even better over time. It's like stepping into the future of footwear!

What is your return and exchange policy?

As each pair is custom printed and precision fitted to the shape of your feet, we do not offer refunds or exchanges. If there is any problem with your product (sizing, damages, etc) you can always contact our customer service.

Where do you ship and deliver to?

We ship globally, though some regions might have specific restrictions or additional shipping times.

How can I launch my own footwear?

Easy!

We’re open to anyone and launching a shoe is fully automated. The best way to do that is the following:
1. Join us at discord.gg/zellerfeld
2. Submit your 3D model following the guidelines in the #design-guide channel
3. Open a ticket in the #submit-model channel, send us your model, and ensure it passes the auto-check

We will then review your model, give you feedback and help you do everything needed to get it live and in production!

go to Discord

Can I create samples to test my product?

sure you can!

Once your design is verified, you can order samples of your designed shoes to preview your product